Social and Economic Technology - 5.5. Social Impacts from a User Point of View.
Just How difficult is it to work a computer?
To work Secotek you will end up sitting in front of what is just like a desktop computer!! Put right off?
Do you feel computers are technically very complicated to operate?
Do you feel they are consequently unreliable?
Are you frightened by Computers.
Do just accept that Computers are inevitably like that?
Yet you probably manage a bank cash point, and although you may be nostalgic about bank clerks you probably prefer the automatic system to queuing for hours in an understaffed bank. You probably operate an automatic vending machine but would probably prefer personal service - provided of course you don't have to pay through the nose for it . Very few people would actually propose doing away with the supermarket bar code system that produces accurate supermarket bills without a degree in electronics. The effect in prices, of course being more important that the "delight" of the bleeps etc. Some systems, like video tape recorders and satellite remote controls seem to be accepted, even by technophobes, despite often being ergonomically quite dreadful. Other systems, like mobile phones, seem to have cultivated a positive fondness towards them.
All these systems are as complicated, if not more so, than anything "Secotek" requires, and "Secotek" will be just as straightforward, to use. It will also be reliable, with clarity what to do should it not be doing what you want. Unbelievable? The reason why the desktop computer has gained the reputation it has, especially in the consumer areas, is because it was designed for rapid marketing of the electronics, to perform an ill defined function to a public that did not know what to expect of it, and with little incentive to provide unprofitable "follow up" once an item is sold, particularly internationally. Secotek is designing electronics ergonomically for the people who are to use it. The electronics is an means to an end, not an end product, so the attitude is completely different. So will be the behavior of the product.
Need this be expensive? For years now computers have been "clever" enough for Secotek, and they still are, but the computer manufacturers would prefer you to throw them away and buy new, so they make it as difficult as possible to keep using the older equipment. This is another attitude that changes with Secotek.
Secotek is for all.